About this policy
Welcome to Wonderland At Home’s privacy notice. This notice aims to inform you of how we collect, use and protect your personal data when you visit or interact with our website (including when signing up to our mailing list), and also tells you about your privacy rights and how the law protects you. By visiting our website, you agree to the practices described in this notice.
Who we are
We are Wonderland Restaurants Limited, a private limited company incorporated in England and Wales (No. 9478790), with its registered office at 4th Floor, Elsey Court, 20 – 22 Great Tichfield Street, London, W1W 8BE (“we” or “us”). For the purposes of applicable data protection laws in the UK, we are the data controller of this website and responsible for any personal data we obtain through it.
It is important you read this privacy notice together with any other notices we may provide on specific occasions when we are collecting or processing personal data about you from time to time. This notice supplements the other notices and is not intended to override them.
We may need to review and update the terms of this notice from time to time. We may do so without prior notice to you, but our website will always contain latest version in force so please check back frequently. We will also, where appropriate, notify you of material changes by email.
What we use your information for
We collect and process the following information about you, which we receive from various sources. You are not under any statutory obligation to provide this data to us, but doing so will enhance the effectiveness of the services we provide you:
The information you submit when you sign up to our mailing lists.
By submiting your email address to us, this will be processed by our Sendinblue mailing service in order to provide you with the information and services that you request from us or which we feel may interest you based on the information you have provided to us.
Technical information we analyze when you visit or interact with our website, specifically your IP address
We do this in order to redirect users to the appropriate site area according to their geographical location, in addition to managing product selection and currency within the online store.
Personal information regarding purchases and orders
When purchasing on our sites, we request all relevant billing, shipping and contact information from our customers. This is strictly a legal and necessary requirement for e-commerce processing and we do not share this information with third parties outside the scope of order processing. Such information may include names, email address, telephone number, shipping address, billing address and payment card details (processed by third parties). Such related actions may include communicating with customers about their order or their customer service queries, order processing and shipping, fraud prevention and security.
Sendinblue: Our mailing service that will store user email addresses on submission to our mailing lists.
Stripe: One of our payment gateways used to process customer payment details in order to carry out site purchases.
PayPal: One of our payment gateways used to process customer payment details in order to carry out site purchases.
Data storage and security
We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected as set out above, or to comply with legal, regulatory or internal policy requirements.
To determine how long we keep your personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
If you have consented to receiving email updates from us (by submitting your details on our “Sign Up Here” form) you agree that we may use your information to contact you by e-mail about offers, events or related services that you may find useful. If you do not wish to receive marketing communications from us, you can unsubscribe at any time by clicking the unsubscribe link in any marketing communications received from us.
Third party websites
Our website may, from time to time, contain links to and from the websites owned and/or controlled by third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for the privacy practices of such third party websites. Please check these policies before you submit any personal information to these websites.
Your legal rights in respect of your data
If you wish to:
- update, modify, delete or obtain a copy of the personal data that we hold on you;
- restrict or stop us from using any of the personal data we hold on you, including by withdrawing any consent you have previously given to the processing of such data; or
- request that we transfer your sign-up data to a third party.
you can request this by emailing us at email@example.com. Note that these rights are specific to certain types of personal data and processing activities, and may not be available to you in your specific circumstances.
If you have any concerns about the way we have handled your personal data, please first contact us so that we can try and resolve the issue with you directly. If you still have concerns after this, you may also lodge a complaint with our data protection regulator, the Information Commissioner’s Office.
Your consent applies to the following domains: wonderlandathome.com
What are cookies ?
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function correctly, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are for facilitating particular functions such as signing up to mailing lists and carrying out online purchases.
What types of cookies do we use ?
These cookies allow you to add products to your basket, and process checkout actions securely.
How can I control the cookie preferences?
Should you decide to change your preferences, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.